Shipping policy
Shipping Policy
Overview
We aim to process and ship all orders quickly and efficiently. Below are details on how shipping works at GULF.
Order Processing
- Orders are processed within 1–3 business days
- Orders are not processed on weekends or holidays
- You will receive a confirmation email once your order has shipped
Shipping Rates
- Flat-rate shipping: $5
- Free shipping on orders over $100
Shipping rates are calculated and displayed at checkout.
Delivery Times
Estimated delivery times:
- Domestic (U.S.): 3–7 business days after shipment
Please note:
- Delivery times are estimates, not guarantees
- Delays may occur due to carrier issues or external factors
Tracking
Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking updates to appear.
Lost or Stolen Packages
GULF is not responsible for packages lost or stolen after they have been marked as delivered.
If your package is missing:
- Check with neighbors or your local carrier
- Contact the shipping provider directly
Incorrect Shipping Address
Please ensure your shipping address is accurate at checkout.
We are not responsible for:
- Orders shipped to incorrect addresses provided by the customer
If you notice an error, contact us immediately at:
Damaged Items
If your order arrives damaged:
- Contact us within 48 hours of delivery
- Include photos and your order number
- We will work to resolve the issue
Contact
For any shipping-related questions: